Team Lead Business Development (m/f/d)

Team Lead Business Development (m/f/d)

City: Zagreb

Department: Business Development

Recruiter: Marin Ivanov

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At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Team Lead Business Development (m/f/d), you will be managing operational and regulatory processes such as permits, bus stop authorizations, and service documentation, along with contributing to market launches and expansion initiatives across new regions. You will be driving partner acquisition and managing the full sales lifecycle—from first contact through contract signing—while ensuring alignment with internal processes and timelines. You will oversee and support a team of BD professionals, track performance, remove blockers, and coordinate closely with cross-functional teams to ensure seamless execution.

About the Role

Identify and initiate contact with new bus partners, while supporting the development of long-term strategic relationships

Coordinate and monitor the full sales cycle (from partner acquisition to contract signing), ensuring compliance with internal procedures, timelines, and quality standards

Lead the day-to-day management of BD managers/specialists, including priority setting, KPI tracking, performance oversight, and removal of operational blockers

Oversee the preparation, processing, and verification of documentation required for county, inter-county, and international transport permits

Manage operational planning activities, including preparation of timetables, price lists, itineraries, and driver schedules, ensuring submission for approval and signature

Coordinate and monitor bus stop authorization processes across national and international networks, working closely with regulatory bodies and bus stations

Support market expansion and new country launches (e.g., CEE South / non-EU), while acting as the key interface between BD and internal teams (Network Planning, Operations, Legal, Finance) to ensure smooth information and documentation flow

About You

Bachelors degree in Business Administration, Economics, Transport & Logistics, or a related field

3+ years of experience in business development, partner management, or operations, ideally within transportation or mobility

Previous experience in a team lead or supervisory role is a strong advantage

Solid understanding of road transport regulations and licensing procedures; experience working with regulatory bodies is a plus

Experience in preparing operational transport documentation; CPC certification (per EC Regulation 1071/2009) is a strong advantage

Strong communication, negotiation, and cross-functional collaboration skills, with the ability to manage multiple stakeholders, tasks, and KPIs. Highly organized, proactive, team-oriented, and comfortable working on international projects

Proficiency in MS Office and CRM tools; fluency in Croatian and professional English

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you dont meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer

Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.

Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.

Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.