IT Administrator (f/m/div) in part-time (50%)

24 January 2025

IT Administrator (f/m/div) in part-time (50%)

The European Centre of Excellence for Civilian Crisis Management e.V. (CoE) is looking for an IT Administrator (f/m/div) in part-time (50%). The position is initially limited to two years with the possibility of extension by mutual agreement. The place of work is Berlin. The position is foreseen to be filled as soon as possible. Applications will therefore be reviewed on a rolling basis and will no longer be accepted once the position is filled by a suitable candidate.

The CoE, located in Berlin, is a member-based association founded in February 2020. Created following an invitation from the German Federal Foreign Office to all European Union (EU) Member States (MS), the CoE focuses on enhancing capabilities (national systems, structures and processes) to strengthen civilian crisis management within the EUs Common Security and Defence Policy (CSDP).

The Centre is a service provider, supporting its 25 current members (EU MS) and working closely with the European External Action Service (EEAS), its Preferred Partner, in implementing their commitments under the Civilian CSDP Compact: 1.) Providing tailored, expert advice to members to help them address specific challenges, so they can strengthen their national capabilities and better contribute to EU civilian crisis management. This includes the facilitation of thematic working groups amongst EU MS - so-called “NIP Clusters”, as set out in the Civilian CSDP Compact; 2.) Offering an informal platform to MS and Preferred Partners - outside of formal configurations – to openly discuss key issues relevant to enhancing the EUs civilian crisis management; 3.) Facilitating the exchange of good practices, with CoE analysis and advice, to promote mutual learning amongst members and develop concrete ideas and practices to enhance European civilian crisis management.

The team of the CoE consists of contracted staff as well as personnel seconded to the CoE from its members.

In this context, it is the IT Administrators responsibility to ensure that the CoEs entire IT infrastructure and its applications is always up and running and accessible for colleagues at the office as well as remotely. Furthermore, the IT Administrator supports digital and hybrid events of the CoE. Working language at the CoE is English.

Under the overall supervision of the Director, the advertised position of IT Administrator is assigned to the Head of Administration.

The main tasks of the IT Administrator are:

Setup and maintenance of OPNsense firewall with local SMTP and IDS

Setup, maintenance and support around Azure, DNS, Microsoft 365 (Exchange, Intune, SharePoint etc.)

Regular data backup

Expansion and further development of the existing hardware and software infrastructure based on the CoEs needs

Pre-selection for the acquisition of new hardware and software in consultation with Administration department and evaluation of offers in relation to IT tenders

Installation of servers as needed

Workstation setup and maintenance

Setup and maintenance of laptops, iPads, iPhones, printers and other devices as required

Onboarding of new colleagues to the CoEs hardware and software infrastructure

Support SharePoint guest users as required

Train and support colleagues in the use of meeting software (esp. Microsoft Teams, Webex, Zoom)

Technical support for digital and hybrid events

Remain on top of developments in the field of IT at all times and constantly expand expertise

Carry out other tasks as necessary